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Free shipping is only applicable in the United States. Unfortunately, the shipping charges get jacked way up when we ship out of our homeland, and we can't foot the bill. We apologize. One possible solution, move to the United States.
Shipping calculations are based on weight and zip code destination of the package. Safety Glasses Inc. does NOT add mark ups to shipping charges, even though we have thought about it.
Your order will be shipped as soon as your order is processed. It will not be shipped at the time you place your order. We’re not magicians.
When we ship your order we will email you your tracking number for your shipment. This way you’ll be able to track, in minute, detail, the awesome journey your package takes to get to you.
Weekends do not count as shipping days (even in Canada).
Safety Glasses Inc. cannot be held responsible for packages that may be delayed by weather, incorrect routing, or incorrect addresses. Unfortunately, we no longer control the weather and we are still unable to foresee incorrect address input on your end.
Make sure that your shipping information is correct. Incorrectly entered addresses lead to delays in delivery and unwarranted customer complaints. If you do make a mistake contact us as soon as possible to avoid an address correction charge. If your order has already been shipped, UPS will assess a rerouting or reshipping fee. This fee will be passed on to you.
Changing An Order
You can always change an order as long as your order has not shipped. If it’s been shipped, it is out of our hands and you’ll have to consult the return policy below.
We can ship to Military addresses, just input APO or FPO in the city line and AP or AE in the state line while filling out your shipping address. It’s that easy. Please note that military orders can sometimes take longer to receive.
Canadian And Overseas Orders
What the heck, why not? Just note that we are not responsible for any additional shipping charges that may arise as a result of shipping out of the United States.
If for any reason you are dissatisfied with your purchase, you may return it for a full refund. All items must be in their original condition and returned within 10 days of receiving your order.
Return Authorization Number
If you are returning a purchase you must first call 1-888-278-0360 FREE to receive a return authorization number. Any returns without this number will be assumed as free inventory. Thank you.
If you would like to exchange an item, you will need to obtain a return authorization number (see above). We will ship out your new merchandise as soon as we receive your return. You will not be charged for new shipping charges.
Please contact Safety Glasses Inc. immediately when you receive your order. Our frustrated staff will correct the problem to the best of our ability.